Legal

Refund Policy

Last updated: August 23, 2026

Your statutory rights come first

This policy adds to, and does not limit, any mandatory consumer withdrawal, cancellation, refund, warranty, or other rights that apply where you live. When a law or the payment provider’s buyer terms grant stronger rights, those stronger rights apply.

Subscriptions and cancellation

You may cancel Pro at any time to prevent the next renewal. Cancellation normally takes effect at the end of the current paid billing period, and access remains available until then. Pro has no free trial. Subscription charges already processed are refundable when required by applicable law or Paddle’s buyer terms; other renewal refund requests are reviewed case by case, including accidental renewal, duplicate charge, or material product defect.

How to request a refund

Use the receipt or subscription-management link provided by Paddle, or contact Paddle buyer support. You may also email support@resomark.com and we will help locate the supported request path.

Effect of a refund

When a refund, chargeback, or transaction reversal is approved, the related Pro entitlement may be revoked. Resomark will not delete your Documents, Workspaces, Pinned Folder records, History, or local files. Paid features return to Free behavior; existing user data remains in place.